Industries

Banking & Financial Services

All banking & financial services are within our wheelhouse. Customer service, collections and all the stuff in between that allows you to run your business. We understand you intimately. Let us show you feature rich least cost contact center solutions with recommendations regarding industry best practices. Let us help you on all these journeys.

Health Care Services

Our experience lends us to the understanding that the healthcare industry is very complex. This also translates to the contact solutions that facilitate the communication components of your business. Compliance, reporting and audits are all part of everything that drives and runs your business. Let us work together to build a gold standard contact center solution for you with the compliances, reporting and audit solutions that you need to be successful.

Utilities & Telecommunications

Are you a utility or telecom provider that is finding itself in the middle of all the government scrutiny and controls that you are or will be mandated to adhere to? We understand and will help you migrate through these waters. We also understand that customer service , collection enforcement & providing services like issue resolution are pinnacle to your business. Reach out and let’s talk about solutions and resources that are available to help you.

Insurance Services

Your industry is usually interrelated with other service providers. We understand you as we understand all these other industries intimately. The interconnected nature of insurance services makes your needs special and as such deserves a special kind of understanding. Let us share best practices relating to contact center solutions tied to state-of-the-art business process improvements that include artificial intelligence, machine learning automation to supercharge your agent-customer experience.

Travel & Hospitality

Outreach, market presence, customer service, immediate feedback & issue resolution are extremely important in your industry. The use of your customers’ preferred communication channels need to be table steaks. We can show you communications strategies using existing contact center solutions that will facilitate true real-time omni-channel communication. Whether through AI enabled telephonic channels or IM or SMS channels or AI enabled chat solutions. There is a lot to explore, and we are ready when you are to help educate you on options to propel your business to new heights.

Retail or Tech Services

Are you a retail seller, selling products and or services that need a contact center to take orders, answer questions and apease customers that have a complaint? Or maybe a tech company that needs a help desk contact center solution presence. Well we should talk! We have and can handle simplistic to extremely complicated solutions that can accomodate your business contact center needs!

Educational Services

Are you a local school or university that needs help with an affordable feature rich contact solution? We believe we can help you and show you options that meet and exceed your needs however small or large your requirements may be.